FAQ
- How to get support for urgent matters?
- Each member is assigned a dedicated agent (Fast Corp members) or a secretarial assistant (Fast Office and Fast Tax members) when you first subscribe. You will be given their direct number for emergency matters. You may call them anytime 24/7. Leave a message if the agent is not immediately available.
- For less urgent matters, you are advised to check out our support system, FAQs, or go to your membership dashboard to check out any update.
- What are the hours for support?
- Our normal business hour is Monday to Friday, 8am to 5pm Eastern Standard Time (New York Time.) This time zone corresponds to GMT/London Time 1pm to 9pm; or 8pm to 5am Singapore Time.
- Our online supports (email, support ticket, inquiry form) is 24/7. We process your inquiry within 24 hours from the time you submit the inquiry.
- How can I get supports?Unlimited supports are available through our communication channels:
- Send Us an Emails:
- All inquiries from members of all levels: support@fastcorpusa.com
- General Inquiries from non-members: info@fastcorpusa.com
- Submit a Support Ticket
- Support Inquiry Form
- Call Us
- Toll Free: 1833 6668883
- Request a call back by email
- Send Us an Emails: