We strive to accommodate our members as much as possible. Under normal circumstances, most of our members have around 5 to 10 inquiries monthly. During time of high demand, we may prioritize inquires according to importance, urgency, and workload from the member. (If you have high demand for inquiry service, you may want to upgrade your service to part-time secretarial service that is billed at an hourly rate. Please contact us for details We reserve the right to delay or refuse request. Please refer to acceptable use policy.)